Privacy Policy

IntroductionThis Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform. We are committed to transparency and want to assure you that your data is safe with us.

Purpose of the Privacy PolicyThe purpose of this Privacy Policy is to inform you about your data rights and how we handle your personal information. By using our site and services, you agree to the practices described in this policy.

Scope of ApplicationThis Privacy Policy applies to all users who access and use our platform, including those from Greece and beyond. Our services include online gaming, customer support, and related activities. By using our site and services, you imply that you have read, understood, and agreed to be bound by the terms of this policy.

Consent ClauseBy accessing and using our platform, you consent to the practices described in this Privacy Policy. We will use your data as outlined below, and we may update this policy from time to time.

Data We CollectWe collect various types of data to provide a safe, efficient, and enjoyable experience for all users:

Personal Information:• Name• Email address• Date of birth• Address

Account Info:• Username• Password• Payment details

Technical Data:• Device information (e.g., operating system, browser type)• IP address• Cookies (more on this below)

Usage Data:• Site activity (e.g., login logs, game interactions)

How We Use Your DataWe use your data in the following ways:

• Creating and managing accounts• Processing deposits and withdrawals• Providing customer support• Bonus eligibility and responsible gambling monitoring• Improving the site and personalizing the user experience• Fulfilling legal and regulatory obligations

Cookies and TrackingCookies are small text files stored on your device to help us remember preferences, improve performance, and personalize content. We use three types of cookies:

• Essential cookies: Required for site functionality (e.g., logging in)• Analytics cookies: Help us understand user behavior and improve the site• Marketing cookies: Used for targeted advertising and promotions

You can manage or disable cookies through your browser settings. Keep in mind that some features might not work as intended without cookies.

Legal Basis for ProcessingWe process your data based on the following grounds:

• Contractual necessity (e.g., to provide services)• Legal obligations (e.g., anti-money laundering regulations)• Legitimate interests (e.g., improving site performance)• User consent (e.g., when you opt-in to receive marketing communications)

Data Sharing and DisclosureWe may share your data with third parties, such as:

• Payment processors (to facilitate transactions)• Gaming providers (for bonuses or promotions)• Regulatory bodies (as required by law)

Please note that we do not sell personal data. We will disclose information where legally required.

Data Storage and RetentionWe store your data securely for as long as necessary to fulfill our obligations, such as:

• Account management: 2 years after account closure• Payment history: 5 years (as required by law)• Customer support logs: 1 year

We use secure storage practices, including encryption, access controls, and authentication processes.

Security MeasuresTo protect your data, we implement the following security measures:

• SSL encryption for all online transactions• Regular software updates to prevent vulnerabilities• Secure access controls (e.g., firewalls, intrusion detection)• Monitoring for unauthorized access or activity

Your RightsUnder data protection laws, you have the right to:

• Access, update, or delete your data• Withdraw consent or object to processing• Contact us to exercise these rights

International Data TransfersWe may transfer personal data outside your country or EEA to countries with adequate levels of data protection (e.g., Standard Contractual Clauses). We will ensure that your data is protected in accordance with applicable laws.

Third-Party ServicesExternal links or services have their own privacy policies, which we are not responsible for. Please review these policies before using external services.

Policy UpdatesWe may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. We will notify you of any material changes and assume your continued use means acceptance of the updated policy.

By continuing to use our platform, you acknowledge that you have read, understood, and agreed to be bound by the terms of this Privacy Policy.